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Call or Live Chat For Any Questions You Have. Save $100 On Your Order. Use CODE: "100" During Checkout
Call or Live Chat For Any Questions You Have. Save $100 On Your Order. Use CODE: "100" During Checkout

Use Code: "100" During Checkout For $100 Off Your Order!

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Frequently Asked Questions

Orders

What are the shipping costs? Are there any hidden fees?

We offer free shipping on all orders regardless of price. We are committed to ensuring you do not have to pay for shipping and have a transparent buying experience and receive the best service possible.

Do we ship outside of the 48 States or outside the United States?

Unfortunately we are currently not shipping to any countries outside of the USA. When it comes to Alaska, Hawaii or Puerto Rico, we are not shipping to these states either at this time.

How long will it take for me to receive my order?

Generally speaking any shipment that is via UPS/FedEx takes 1-2 business days to leave our warehouse. Any shipment via LTL takes 3-5 business days to leave our warehouse.

You are going to receive tracking information once we have it. This will be emailed to you as soon as we ship your order.

What if my product arrives damaged or there are missing parts?

We meticulously package and ship our products with great attention to detail. Should you encounter any damage or find missing parts upon delivery, please reach out to our support team right away.

Your satisfaction is our priority, and we'll swiftly arrange for replacements to be sent to you.

Where is Lavish Bathroom located?

We operate within the United States in the Northwest Indiana Region. Our address is found in the footer below, but we are based within the USA and all products are being shipped from our warehouse which is also located within the USA.

Installation & Use

Do you provide installation services or am I required to install this myself?

Rest assured, we have everything under control! While our saunas are crafted for effortless self-installation, complete with a comprehensive step-by-step guide, we also provide white-glove installation services in select regions.

At an extra cost, our reliable installation experts will guarantee that your sauna is flawlessly installed in your preferred location. Prior to placing your order, just contact us to confirm the availability of this service in your area. We believe your wellness journey should be seamless from beginning to end.

Will I have to hire an electrician?

Typical household electrical outlets operate at 120 volts, with the majority rated at 15 amps, while certain areas like bathrooms or kitchens may have 20-amp outlets.

Our sauna models generally operate on either 120v or 240v, depending on the specific model and size. To ascertain the electrical requirements for the sauna model you're considering, please refer to its specifications or reach out to our Customer Support Team.

However, for certain models, it might be necessary to enlist the services of an electrician to install the appropriate electrical circuit.

Do your saunas require any special ventilation or exhaust systems during installation?

Our saunas are engineered to function without needing special ventilation or exhaust systems. Nonetheless, it's advisable to maintain adequate air circulation within the room where the sauna is situated.

Can I control the temperature settings of the sauna?

Certainly, our saunas are equipped with intuitive controls, enabling you to tailor the temperature to your preference. This ensures that each session is tailored to meet your comfort and wellness goals.

What maintenance is required for the sauna? How often do I need to clean it?

Maintenance requirements are minimal. After each use, simply wipe down the interior to eliminate any sweat or moisture. For a more thorough cleaning every few months, we suggest using natural cleaners to uphold the wood's integrity and keep it fresh.

Health Considerations

What are the health benefits of using a sauna regularly?

Frequent sauna use can result in various benefits, including enhanced blood circulation, detoxification, improved cognitive function, stress reduction, and enhanced sleep quality.

How often should I use a sauna, and for how long each session?

To maximize the benefits, it's advisable to utilize the sauna 3-4 times per week, with each session lasting 15-20 minutes. Nevertheless, it's prudent to seek personalized guidance from a healthcare professional.

How quickly will I see the benefits of using a sauna?

Numerous users often experience immediate relaxation and stress relief following a single session. However, for enduring health benefits such as enhanced skin health or detoxification, consistent usage over several weeks is advised.

What's the difference between a 1-person, 2-person, or larger sauna? Which is right for me?

The main distinction lies in size and capacity. A 1-person sauna is compact, perfect for individual relaxation, while a 2-person or larger sauna offers more room and is excellent for shared experiences. When making your decision, take into account your available space and intended usage of the sauna. Feel free to reach out to us for further information and assistance

Warranty & Returns

Is there a warranty on the sauna? What does it cover?

Absolutely, our saunas are backed by a warranty that safeguards against material and workmanship defects. Extended warranties are also accessible for certain products. For detailed information on warranty policies, please refer to the product pages.

What if the sauna arrives damaged or there are missing parts?

We meticulously package and ship our saunas with great attention to detail. Should you encounter any damage or discover missing parts upon delivery, please reach out to our support team without delay. Your request will be given top priority, and we will swiftly arrange for replacements to be sent out.

Can I return the sauna if I'm not satisfied or if it doesn't fit my space as expected?

Your satisfaction is our top priority. If you're dissatisfied with your purchase, we're committed to working with you to make it right, ensuring your complete satisfaction.

For the most current information on our refund and return policies, please refer to the Refund & Return Policies section in the footer of the website. All return requests stemming from workmanship issues, shipping mishaps, or warranty claims are fully covered

Should you have any other inquiries regarding our policies, please don't hesitate to contact us before making your purchase. We're here to address any concerns you may have.

Why Choose Lavish Bathroom?

Lavish Bathroom takes pride in assisting you in creating the bathroom of your dreams. We also are going to help you create it faster since all orders ship out within 1-2 business days. With our product selection and elite customer service, we will bring your vision for your dream bathroom to life.

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